Customer Protection

1- The employee should take into consideration the humanitarian cases when dealing with clients who have urgent financial difficulties.

2- The employees shall put the branch working hours in the main entrance of the branch according to the number of hours announced.

3- The employee shall not discriminate between its clients (current and future) in an unfair and unfair manner based on race, gender, religion, color, age, disability, marital status or any other form of discrimination in various transactions, including financing products.